Wednesday, September 9, 2015

Innovation by deletion

I recently came across an interesting idea in the Dialogue magazine from Duke EC. It is simple yet we often do not think about innovation in this way. Full credit to the author Lisa Bodell.

When we think of innovation or read about it, the focus is nearly always about doing something new, creative, different, something nobody else has thought about. But the authors of this article turn things upside down: very often, innovation can be (indirectly) increased by STOPPING to do stupid things that take up time and energy. They call this the Kill A Stupid Rule tool. I think this is especially true in large organizations.

So here is the approach. Bring your team, department, division together and have them brainstorm or think about "stupid things we do". Stupid rules. Stupid reports, meetings or practices. Stupid processes that were put in place at some point by somebody, but where nobody remembers the purpose or benefit. There are no limits to what can be brought up. Anybody who thinks there is something stupid going on can list this as something the team should consider.

The team will then organize all these "stupid ideas" in the traditional 2x2 matrix, along the axes of "easy versus difficult to implement" and "low or high impact on the organization". The obvious priority is to focus on the quadrant with the easy to remove/high impact topics. The team can vote to pick one stupid rule they all agree to kill right here and now, and evaluate the following weeks that canceling this rule is indeed  feasible.

Asking teams to do something new, something innovative on top of everything else that fills their working days is often a challenge. Change in this direction is hard. But the opposite can be very liberating and invigorating. Removing a "stupid" rule or process or way of doing things can free up time, energy and focus ... and open the possibilities for innovation. It empowers team members to be able to redesign the way they do their current work.


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